Solutions / Customer-Centric Retailing / Retaligent Clienteling for Raymark

Clienteling and Loyalty Solutions

Loyal customers are the key to business success

Clarience 1:1™ clienteling software by Retaligent, a Raymark company, is an in-store, associate-facing relationship selling system for retailers. It is designed to provide knowledge of the enterprise across channels to associates on store floor - at the point of decision. It can be used on POS terminals, PCs, tablets, and mobile devices, and offers a fully-integrated, consumer-facing smartphone application. Clarience 1:1™ is a proven solution in luxury retail that provides cross-channel clienteling functionality for one-to-one relationship selling, and is designed for specialty retail and department store retailers.

Powering your business with clienteling

This solution offers a robust set of tools that guide your retail associates through proven best practices of effective selling, and provides in-store management with the tools needed to manage the day to day activities and successes of their teams. It delivers a powerful, in-store, relationship selling solution to increase sales, enhance loyalty and improve retention of your most valuable customers. Captivating customers is one thing, keeping them is another. Loyal customers are the key to business success, and Clarience 1:1™ helps retailers attain them.

Clarience 1:1™ will dramatically improve the quality of service and customer satisfaction throughout the retail environment. With key benefits including deeper customer knowledge, interactivity, and increased loyalty, this solution runs on wireless mobile handheld devices that your sales associates can use to coordinate a variety of activities for customers.

  • Creating and updating client profiles
  • Checking sizes and customer preferences
  • Viewing and analyzing past purchases
  • Scheduling appointments and follow-up activities
  • Conducting a product consultation and coordinating collections
  • Creating customer wish lists and replenishment reminders
  • Driving effective up-selling, cross-selling and suggestive selling

For more information about Retaligent, please visit www.retaligent.com

 
 
 
 
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