Raymark is pleased to announce that the Montreal Impact soccer team has selected its store, merchandising, reporting, web integration and mobile solutions to be deployed across all its Montreal boutique locations, including the Olympic Stadium and new Saputo Stadium scheduled to open in June 2012.

“The 2012 Montreal Impact season will be the club's inaugural season to Major League Soccer, the top flight of North American soccer,” says Stéfanie Bureau, the Montreal Impact’s Branding and Merchandising Director. “We were searching for retail solutions that could support all the ventures we plan to launch in accordance with our newfound involvement in Major League Soccer. Only two weeks after signing with them, Raymark had already successfully deployed their solutions in one of our stores, reinforcing our belief that we had made the right decision by selecting them. Raymark’s proven retail expertise, local Montreal presence and innovative, reliable products are the reasons we chose them as our software partner going forward.”

“Raymark is excited that the Montreal Impact has entrusted us with fulfilling their retail solution needs at such an important juncture in their history,” states Marc Chriqui, Raymark’s President. “We look forward to forming a strong, lasting relationship with the franchise and to supporting their retail endeavors for years to come. Together, I think we make a winning team.”

Full deployment across all Montreal locations is scheduled for March 2012, coinciding with the first game of the season.

  Raymark is pleased to announce the recent appointment of Will Roche to the position of Senior Vice President. Roche is a passionate, creative leader who has been heavily-involved for the past three years in the conceptualization of Raymark’s customer centric CRM solution built on the Microsoft Dynamics platform.

Having attended Clayton State University and Harvard Business School, Roche brings with him 33 years of IT experience garnered at both IBM and Microsoft.

“Raymark’s long-standing partnership with Microsoft has resulted in a strong and strategic collaboration between the two companies,” says Will Roche, Raymark’s Senior Vice President. “During my involvement with Raymark while employed at Microsoft, I always admired their foresight providing retailers with leading-edge solutions built on Microsoft’s infrastructure and tools. Raymark is keenly positioned to provide the required business transformation platforms for the retail market during this next historic point of inflection. They listen to their customers, and in turn provide them with the technology required to provide the game changing and differentiated services required to lead the way! As someone who is and has been heavily-focused on customer centricity, Raymark is my kind of company. I am very glad to be joining such an innovative, capable and customer-driven organization as this next step in my personal journey.”

 “As we continue to grow and develop new, ground-breaking products, we are proud to be adding an industry thought leader like Will Roche to our organization,” states Marc Chriqui, Raymark’s President. “His combination of expertise and insight will make him a valuable member of our executive team. He truly understands retail, and with him on board we foresee many more exciting developments in Raymark’s future.”

The retail software industry’s highly regarded RIS News Software LeaderBoard, has once again named Raymark among the top 20 "super achievers" in the retail software industry. Based primarily on customer satisfaction levels, the 2011 RIS Software LeaderBoard has more charts and breakouts than ever before. 

In addition to achieving a coveted Top 20 spot overall, Raymark also ranked in the Top 10 for Mid-Size Vendor Leaders and Leaders in Total Cost of Operation by Mid-Size Retailers.

Raymark is pleased to once again be listed among the leaders in the industry and we feel privileged to be referred so highly by our customers.

Click here to download the 2011 RIS News Software LeaderBoard.

Raymark is pleased to announce that the RMN-Grand Palais is its newest client, with over 40 locations including the Louvre in France.  The RMN Grand Palais is a world class, international organizer of expositions and cultural productions with museums across France including the Museé Orsay and Château de Versailles has selected Raymark’s retail software Xpert-Series™ 2012 to manage its network of museum library-boutiques. 

Details of the licensing agreement include the use of Raymark’s Store solution to manage point of sale and store operations.  “Raymark is privileged to have a client as prestigious as the RMN-Grand Palais.  We are proud to be a part of this world renowned franchise by offering Raymark’s proven enterprise solutions for their network of museum boutiques,” says Jean Francois Codron, Vice President, Raymark.   

Raymark’s solutions provide the RMN-Grand Palais with the ability to:

·         Manage different products such as books, jewelry, textiles and souvenirs in one database.

·         Control the replenishment and data flow of multiple library-boutiques from one single location.

·         Manage mobile store sales during expositions or cultural events.

To read more, click here.  For more information on the RMN-Grand Palais, please visit www.rmn.fr.

Raymark is featured in the October 2011 issue of Integrated Solutions for Retailers Magazine as part of a case study on valued client, Light Bulbs Unlimited. The case study “Single Database, Simple Integration Pave Way for Growth” showcases how Light Bulbs Unlimited overcame their struggles of working with eight disparate retail platforms by choosing Raymark’s integrated retail solution.

Jake Gersowsky, CFO of Light Bulbs Unlimited and its owners evaluated eleven retail enterprise software providers, and ultimately selected Raymark’s Xpert-Series™ retail management software. The system was chosen for ease of integration to their financial systems and because of the customized, accurate reporting available. This was vital to Lightbulbs’ success, as Gersowsky says, “data accuracy and solid reporting are improving the continuity of the business, and we’re confident that’s increasing our valuation.”

Click here to view the full case study. 

Raymark features in Apparel Magazine’s Guide to Software and IT Solutions, a supplement in the September issue of the publication. This special issue is a guide to suppliers of software and related IT solutions to the apparel marketplace. Raymark’s company profile can be found on Page 23 and includes an overview of contact information, operating system requirements and a round-up of functions and services. To view the guide visit Apparel Magazine’s website and download a copy today.

Apparel Magazine’s June issue featured an article on “Tackling the Complexities of Merchandising and Allocation Planning”. Raymark’s President, Marc Chriqui provided insight on what retailers must focus on when faced with the challenges of multi-channel retailing. “Retailers must take a more integrated, customer-centric view when planning their inventory” states Marc. “This requires planners and buyers to look at sales trends, as well as more detailed information including consumer demographics and cross-channel buying patterns”.         

Raymark’s Assortment Planner 2012 features state-of-the-art forecasting and planning techniques such as 30 different forecasting methods and allows retailers to gain better insight into their customers buying patterns to further improve their decision-making. View The Full Article

Raymark, a global leader in enterprise retail software solutions, today announced its acquisition of Retaligent Solutions, Inc. (“Retaligent”), a leading clienteling and customer centricity solutions provider in the retail industry. 

Retaligent’s products include sophisticated and integrated retail clienteling, CRM, and loyalty solutions. Built on the Microsoft technology platform, application features improve customer engagement while creating long-term brand loyalty across all points of customer interaction.

“Raymark and Retaligent are clearly aligned in multiple areas of expertise. Together we serve some of the world’s most prestigious retail customers specialized in department stores, cosmetics and the luxury retail market, have multiple global and proven implementations and share a passion for the customer engagement initiative.” said Marc Chriqui, President of Raymark.  “Raymark is proud to add Retaligent’s solutions to extend our offering.” Read more…

Raymark’s President Marc Chriqui talks customer centric retailing in the Spring edition of SPEAK magazine, Microsoft’s industry magazine for technology in retail, consumer industries and hospitality. The article ‘Changing the Game’, is a strategic call to action for retailers to be proactively customer centric by delivering tailored services and employing an integrated CRM system. As Marc says “An intelligent CRM solution incorporates the ‘who’, ‘what’, ‘where’, and ‘why’ of customer behavior and converts this information into suggestive marketing...even automating these suggestions if the retailer so desires.”  The full article can be viewed here: http://bit.ly/h0FQpF.

The RIS News Software Leaderboard, often referred to as the Oscars of retail technology, has once again named Raymark among the top 20 "most valuable vendors" in the retail software industry. Based primarily on customer satisfaction levels, the 2010 RIS Software LeaderBoard has more charts and breakouts than ever before, and also features the opinions of more retailers who submitted more vendor evaluations. IT vendors making it into the RIS 2010 Software LeaderBoard are members of a very exclusive club.

In addition to achieving a coveted Top 20 spot overall, Raymark also ranked in the Top 10 for Customer Satisfaction Leaders by Apparel Retailers, Leaders in Specialty Retail, Mid-Size Vendor Leaders, and Leaders in Administration/Maintenance By Mid-Size Retailers.

We are proud to be considerd among the leaders in our industry again this year and are pleased to be referred so highly by those who matter most to us - our customers.