Cultural Change Management

The Importance of Cultural Change Management

Most have heard the quote attributed to Albert Einstein regarding the definition of insanity as doing the same thing over and over again, while expecting different results. Simply put, if you want different outcomes, you must change how you do things. As one of the oldest industries in history, Retail has evolved over the decades in many critical ways. Merchandising, Logistics, Marketing and now Ecommerce have changed the retail experience…

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Making-Mobile Happen-Stores-Magazine-Featured -Image

Making Mobile Happen – Clienteling

Photo Source: Stores Magazine Written by Susan Reda, Editor, Stores Magazine, April 2014 It may be April, but retailers are already in a holiday frame of mind. It’s not about decorations or Black Friday promotions — it’s about making sure their latest iterations of mobile technology are ready by the time third-quarter selling is in full gear. Whether it’s point of sale, assisted selling or marketing, investments in mobile are…

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What you Forgot to Consider in Planning your Mobile Strategy…

Photo Source: Retail Design Blog Today there is a clear move in the payments industry to adopt mobile point-of-sale (mPOS) technology to either replace or complement traditional POS terminals1. A report on mobile commerce finds that 22% of smartphone-owning consumers have been to stores where tablets are being used as a POS device, with almost six in ten believing that tablet-using retailers are more innovative than those only using cash…

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Breitling

New Breitling Store in Australia Goes Live with Raymark Solutions

Photo Source: Oceanic Time Saint-Germain-en-Laye, April 15, 2014 – Raymark is delighted to announce that DKSH, an exclusive agent and distributor of selected luxury and lifestyle watch brands has gone live with Raymark solutions for store operations in their new Breitling store in Sydney, Australia. Breitling is a specialist in chronographs, developer and manufacturer of technically-oriented watches. Raymark Xpert-SeriesTM suite enables multi-channel retailers to extract and view real-time information concerning…

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Bellewomen

Chinese Retailer Bellewomen has Selected Raymark Point of Sale to Support New Store Openings Across Europe

Raymark supports the international growth of Chinese brands into Europe! Defying the economic trend that has seen many western fashion brands expanding into Asia, Chinese retailer Bellewomen has selected Raymark Enterprise Software to support new store openings across Europe. Saint-Germain-en-Laye, April 8, 2014 – Raymark is delighted to announce that Bellewomen, a women’s footwear retailer headquartered in China, has selected Raymark Point of Sale solution for deployment throughout its retail…

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VIDEO Case Study: The Art & Science of Clienteling at Saks Fifth Avenue

Don Uselmann, Senior Vice President Director of Stores at Saks Fifth Avenue, addresses the importance of building customer relationships in luxury retail and how Saks Fifth Avenue has empowered their sales associates with Raymark’s mobile Clienteling solution. To empower store associates with tools to build customer relationships, Saks Fifth Avenue worked in close partnership with Raymark for this initiative, adapting and extending the Raymark Clienteling platform to align with the…

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VIDEO: Why Raymark?

In today’s complex world, to retain customers’ loyalty and attention, retailers must keep up with so much competition, increasing consumer demands and rapidly evolving technology, all within an omni-channel, international arena. Raymark brings it all together. Raymark has been empowering retailers to grow their businesses for more than 25 years with world-class retail enterprise applications for Store Operations, Customer-Centric Retailing, Planning and Inventory Management and Reporting and Business Intelligence. Whether…

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VIDEO: Store Associate Empowerment with Raymark Mosaic

What if everything your store associates need to do in a day could be done from a single mobile device? A single easy-to use, easy-to learn platform? What if everything from Clienteling to POS, Inventory Management, and Reporting could all be managed from a powerful, intuitive application? What if I told you to stop asking “what if”? Because the answer is here, today. Mosaic is a state of the art…

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