Casino Resorts - Clienteling

The One Thing Casino Resorts Need To Know About Clienteling

“For many events, roughly 80% of the effects come from 20% of the causes.” – The Pareto principle Also known as the 80-20 rule, the Pareto Principle is fundamental to every business person. Generally, it can be applied to every industry and can relate to many different aspects of a business. One common example of the rule is: 80% of sales are generated by 20% of customers. So, how can…

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Conquer International Retail with Raymark

Conquer International Retail with Raymark

IF YOU ARE A RETAILER LOOKING FOR ONE GLOBAL STORE SOLUTION, look no further. With a universal taxation system, multi-currency and multi-language capabilities, Raymark’s retail solutions are ideal for any retailer considering international expansion. Given its international presence and network of partners, Raymark has the global rollout capabilities and service support to assure successful multi-country deployment, training and maintenance. See the infographic below to learn more.

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3 Reasons Why Retailers Need Mobile Now

3 Reasons Why Retailers Need Mobile Now!

1 YOU’RE LOSING CUSTOMERS TO YOUR COMPETITORS Every retailer longs for customer loyalty. They want customers to love their brand and to keep buying their products and services. But given the endless offline and online options available to consumers, is customer love for a brand enough for retailers’ bottom line? It may be time for retailers to start considering reciprocal loyalty. “Reciprocal loyalty is a premium relationship benefiting both the…

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2014-06-26-10-Commandments-of-Customer-Centric-Retailing-Feated-Image

Guide: 10 Commandments of Customer-Centric Retailing

As our physical and online environments continue to come together, consumer behavior keeps changing and retailers need to react. Today’s consumers are extremely connected and live a digital lifestyle. They are educated, expect speed and have become extremely demanding. With an overload of mass marketing, some customers have lost trust in retailers and have become less loyal. In this guide, we will take you through the 10 commandments that every…

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How to Conquer the 7 Major Obstacles to Omni-Channel Retailing-Featured-Image-850 px

How to Conquer the 7 Major Obstacles to Omni-Channel Retailing

Today’s educated, connected and digitally savvy consumers are driving change in the retail landscape. Some of their demands and expectations include convenience, speed and a seamless experience, whether they’re shopping in your brick-and-mortar stores, online or other channels. As retailers struggle to keep track of how customers are interacting with their brand, they are quickly realizing that it is critical to adapt their business for the multi-touchpoint customer journey. Below,…

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Raymark Launches Retail Inventory Management Solution for Mobile Handheld Devices

2014-06-13 – Raymark Launches Retail Inventory Management Solution for Mobile Handheld Devices PRESS RELEASE FOR IMMEDIATE RELEASE Montréal, Québec, Canada – Raymark is thrilled to announce the launch of its newest solution for retail store operations, Mosaic Inventory Management. The new solution complements the suite of Raymark Mosaic retail enterprise applications with tools for end-to-end management and optimization of inventory from a handheld device, including support for iPhone and iPod…

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The Power of Clienteling Case Study

Case Study: The Power of Clienteling

The following benefits were achieved within the first 90 days of the project: • After a comprehensive cultural change management and training program, 95% of the associates were consistently using the system and successfully completing their pro-active selling tasks. • Migration of all users from manual client books to the new system in alignment with PCI directives. • A 1000%+ increase in the number of outbound e-mails and calls to…

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CIO guide to retail franchises

The CIO’s Guide to Selecting Software for Retail Franchises

Managing retail franchise operations brings about unique challenges and opportunities from a software standpoint. Franchisees want their independence, and ability to manage their businesses according to unique local demands, while franchisors need flexible controls to ensure the health of the overall brand. Finding a single POS or retail ERP solution that meets the needs of the franchisor and all franchisees can be a difficult task. Historically, some franchisors have even…

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