Raymark is pleased to announce that its Point-of-Sale solution has been selected for deployment throughout A&E Stores’ Strawberry, Pay Half and Bolton’s banners.

“We evaluated quite a few retail software vendors when looking to replace our POS solution,” states Bill Clayton, A&E’s MIS Director. “We were in a position where we needed to automate and streamline our processes, and were impressed with both Raymark’s products and its people. In the end, they offered the combination of features, functionality, services and value we were searching for, and we are confident they are a good fit for A&E going forward.”

“As a retail-specific software vendor, apparel and footwear are two of our strongest verticals,” says Marc Chriqui, Raymark’s President. “We have a deep understanding of what these retailers’ needs are, and I believe that came across to A&E during our discussions and demonstrations. With several banners to oversee, our real-time, centralized architecture will allow them to operate efficiently while providing them with the insight they require to make decisions throughout their entire chain.”

Raymark is pleased to announce that we are expanding our Enterprise Resource Planning (ERP) software offering through deep integration with Microsoft Dynamics AX 2009. Raymark is now delivering even more supply chain management functionality to the retail market, rounding out our end-to-end solution to help you drive your key business processes, make smarter and faster decisions, and ensure you make the most of your assets and resources.

”We are thrilled to be working with Microsoft on satisfying this significant need in the retail market,” states Marc Chriqui, Raymark’s President. “This alliance will allow Raymark to provide a complete retail-specific ERP solution that will connect the entire supply chain in a productive, fast-moving flow to streamline operations and reduce the cost of doing business.

By integrating key modules from Raymark’s Xpert-Series™ solution, such as Merchandise Planning and Replenishment, with Microsoft Dynamics AX 2009, we are combining Raymark’s best-of-breed with Microsoft’s consumer-driven Forecasting, Accounting, and ERP expertise. This will help retailers simplify sales and purchasing, as well as tailor workflow processes to meet specific needs and improve inventory management. Raymark’s retail-focused ERP offering will help decision-makers gain deeper insight into their business performance and improve efficiency across the board, making it a complete solution for managing their retail chain.

The RIS News Software Leaderboard, often referred to as the Oscars of retail technology, has named Raymark among the top 20 "most valuable vendors" in the retail software industry.

Raymark also made the top ten among mid-size vendors, as well as being singled-out as one of the leaders in Apparel/Footwear.

Although revenue plays a factor in the ranking, a large portion of the weight behind it comes from Customer Satisfaction. According to Joe Skorupa, Editor-in-Chief of the Leaderboard, vendors that make the list are the best-of-the-best.

We are proud to be among the leaders in our industry and are pleased to be referred so highly by those who matter most to us - our customers.

View the complete RIS News Leaderboard publication: RIS News Leaderboard 2009.pdf (975.47 kb)

Raymark is proud to announce that we’ve launched our new website. This new website represents the foundation of Raymark’s new branding and positioning – that of being a leading world-ready software vendor for the specialty retail market. We look forward to hearing your feedback!

Marc Chriqui, president, and Melanie Tabet, communications manager at Raymark discuss how imperative customer relationships are to a retail business and how best to achieve this.

Check out Raymark's editorial on Intelligent CRM, as well as our latest advertisement, appearing in the Microsoft Retail Speak Partner Guide 2010:

http://www.onwindows.com/Portals/0/images/RSPG.pdf

and at:

http://www.onwindows.com/Articles/Intelligent-CRM-for-success/4278/Default.aspx.

In keeping with Raymark’s focus on customer service, we have appointed a Customer Account Manager, Alexandre Azevedo, who is dedicated to further developing and fostering our relationship with our customers. 

With over ten years of retail, software development and customer relationship management experience, Alex has the background required to both understand retailers and help them derive the most from their retail solutions.

Alex will be contacting customers regularly to ensure that they are satisfied with the level of service they are receiving from us, as well as keeping them informed on our company direction, trainings, webinars and modules.

Should you have any questions regarding Raymark, our products or our services, please feel free to contact Alex at aazevedo@raymark.com or 514-737-0941 ext. 371.

We trust that Alex’s appointment will strengthen our partnership with our customers, allowing us to continue providing them with personalized attention and exceptional service.

Europe’s largest supplier of athletic footwear and sports apparel selects Raymark’s hosted software and services solution for its EMEA franchise retail stores

Headquartered in Germany with hundreds of stores projected throughout EMEA, adidas was searching for a POS software and services solution that would combine centralized visibility into its store operations with rapid implementation and multi-national capacity. Raymark was selected for its ability to distribute the advanced functionality found in its Xpert-Series™ software suite through a hosted software and services solution that supports adidas’ intricate franchise network.

Read the complete press release:adidas press release.pdf (73.31 kb)

View Chain Store Age coverage

Innovative retailer catering to seniors chooses Raymark’s Hosted Retail Software Suite

Raymark is pleased to announce that HOJO, a unique banner dedicated to providing seniors with links to over 800 products aimed at meeting their needs, has selected Raymark’s hosted solution to support its growth in France.

“We are thrilled to be joining Raymark’s customer community,” says Franck Demaison, HOJO’s founder. “In this crucial phase of our development, it is very important for us to have a partner with retail experience that understands our constraints and can anticipate the future needs of our rich retail network.”

Read complete press release: Raymark HOJO Press Release.pdf (144.54 kb)

Raymark is pleased to announce the appointment of Marc Jaouen as its new Director of EMEA Partnerships. “Marc’s appointment supports Raymark’s initiative towards forming new European partnerships and follows the recent signing of major international retailers. His expertise, business sense and fresh perspective will help drive the partnership network’s recruitment, deployment and continued success,” states Jean-François Codron, Vice-President of Raymark Europe.

About Marc Jaouen

Marc holds a degree in Engineering along with certificates in Project Management and After-Sales Service. Prior to joining Raymark, he had 20 years experience in international retail project management at CAPGEMINI, specializing in logistics and supply chain. Marc’s experience also extends to other sectors such as hi-tech, B2B and B2C distribution, direct sales and e-commerce.

Retail Solutions Online recently interviewed Raymark President Marc Chriqui about his views on the industry and his plans for the company.

Marc provided his input on topics such as:

• Factors retailers should consider when evaluating retail management software vendors
• How Raymark is responding to retailers' need for quick ROI
• Some key customer needs and pain points he is seeing in the retail market
• How he envisions retail software evolving over the next five years
• What he thinks are the emerging trends in retail software design
• Whether the economy has changed how retailers look for a software vendor

Read the complete interview here!