Hard Goods retailers need a system that is as durable as the products they sell. Due to the typical long inter-purchase times for the average durable item, Hard Goods retailers need the right tools to keep a lean inventory level, and have clear insight into all fast moving items, and slowing moving stock.           

Vertical-Specific Expertise

Raymark provides Hard Goods retailers the right tools to handle the depth and breadth of a large assortment of product classes and item types. Ranging from large sized items such as hardware, kitchenware, appliances, all the way to smaller consumer and utility items such tools, nails, and paint. Retailers can also identify specific merchandise requirements and service warranties through serial numbers and all other non inventory related items.           

Raymark also offers Hard Goods retailers the power to increase customer satisfaction and employee productivity with the power of mobile solutions. Most Hard Goods retailers have large floor space which makes it difficult for both customers and employees to reach static terminals for valuable product information. Raymark's mobile solutions empower their employees to gain instant access to real time information while keeping close to the customer and increase the chance of making a sale.           

Raymark for Hard Goods brings the power of both back office and front office into   an integrated solution to give the retailer clear insight and intelligence to accurately view in real the status of their business and proactively make decisions based on historic performance and economical trends.

• Dynamic promotions management
• Auto-replenishment to maintain stock levels for basic items
• Non-inventory sales for services           
• Sales, layaway, repairs and special order processing
• Rental applications for heavy renovation equipment
• Customer profile and purchase history
• Track and manage hard-goods, and service-related items
• Seasonal sales tracking
• Understanding specific merchandise requirements
• Intuitive inventory management: replenish fast-moving or popular items or eliminate stagnant inventory items
• Automated inventory replenishment based on reorder point/restock level or quantities
• Empower sales associates to suggest relevant up-sells and cross-sells
• Empower marketing to create targeted campaigns
• Kitting: Create special kits, grouping together similar season items for value packs, and promotions reducing slow moving inventory