Retail-To-Go - Raymark's SaaS Offering

Raymark developed its Retail-To-Go package to meet the needs of small and medium-sized retailers searching for a standard, rapidly deployed, fully-functional front and back office solution. Our Retail-To-Go offering provides thousands of stores throughout the world with a reliable and affordable software package, ensuring that their front and back offices are running at full capacity with proven retail best practices designed to provide a rapid return on investment.

Based on a preconfigured version of Raymark’s retail suite and requiring minimal onsite IT support, it allows you to acquire a complete retail bundle and upgrade your systems quickly and affordably. Choosing Retail-To-Go gets you to market with low risk and rapid ROI, while providing functionality such as:

CRM

Raymark's Charisma is a retail-specific CRM solution built on the Microsoft Dynamics platform. It enables retailers to leverage customer and purchase history information collected through POS and other channels to execute proven CRM strategies. It provides the power needed to capture process and analyze critical customer data, allowing retailers to measure their results against overall corporate objectives. Raymark’s CRM solution is a powerful CRM Analytics, Personalization Engine and Business Intelligence tool. It enables retailers to leverage customer profile and interaction information (purchases, activities, etc.) collected throughout the retail network and execute marketing strategies.

Clienteling

Clarience clienteling software by Retaligent, a Raymark company, is an in-store, associate-facing relationship selling system for retailers. It is designed to provide the knowledge of the enterprise across channels to the hands of the associate on store floor – at the point of decision. It can be used on POS terminals, PCs, tablets, mobile devices and offers a fully integrated consumer-facing smartphone application. The solution provides a robust set of tools that guide your retail associates through proven best practices of effective selling, and provides in-store management the tools needed to manage the day to day activities and successes of their teams. It delivers a powerful in-store, one-to-one relationship selling solution to increase sales, enhance loyalty and improve retention with your most valuable customers.

POS

Raymark’s leading point-of-sale (POS) and store management solution is designed to streamline the transaction process, improve employee productivity and build customer loyalty. Its full-featured cashier operations menu and built-in customer relationship management (CRM) module offer loyalty programs and automated promotions that increase sales while capturing historical data by customer. Raymark’s POS includes complete store back office functionality with purchase order creation, receiving, label printing and real-time reporting capabilities. Moreover, its built-in customer and promotion modules facilitate the conversion of valuable customer information into loyalty and promotional initiatives, increasing both the mean basket and associated profit margins.

Merchandising

Raymark’s Merchandising is a completely integrated, web-enabled retail head office merchandising system. The application provides retailers with merchandising, distribution and replenishment functionalities as well as customer-profiling to improve customer loyalty and employee management along with employee performance. The solution automates merchandising functions including inventory management, product flow, purchase order management, vendor and price management, replenishment and allocations. It manages distribution across the network, handling receiving, pallet management, stock allocations, bin management, and featuring fully customizable reporting. It facilitates employee and sales associate management with modules focused on sales management, employee files, scheduling, productivity, commissions and spiff calculations.

Reporting

Raymark's Reporting is a multi-dimensional application, providing business intelligence to retailers. The system provides the ability to extract data collected throughout the organization and transform it into decision making information for all levels of staff management.

Implementation

With decades of retail experience, the Retail-To-Go implementation team is focused on fixed price and fixed timeline delivery. Our implementations are designed to minimize deployment time and maximize knowledge transfer, ensuring seamless integration into your existing environment. This rapid deployment model is made possible due to the collective experience of our retail professionals.

  • Blueprint
  • Configuration
  • Finalization
  • Stabilization
  • Closure – Go Live

Since knowledge transfer is fundamental to Retail-To-Go, Raymark offers the Raymark University with online courses for your key retail experts to follow. The courses will be available on an ongoing basis, therefore ensuring your retail operations staff is self-sufficient and successful in adopting the solution.

> Experienced retail experts > Predictable costs
> Speed to market > Rapid ROI
> Proven repeated methodologies > Retail best practices
> Low risk