Retail-To-Go - Raymark's SaaS Offering
Raymark developed its Retail-To-Go package to meet the needs of small and medium-sized
retailers searching for a standard, rapidly deployed, fully-functional front and
back office solution. Our Retail-To-Go offering provides thousands of stores throughout
the world with a reliable and affordable software package, ensuring that their front
and back offices are running at full capacity with proven retail best practices
designed to provide a rapid return on investment.
Based on a preconfigured version of Raymark’s retail suite and requiring minimal
onsite IT support, it allows you to acquire a complete retail bundle and upgrade
your systems quickly and affordably. Choosing Retail-To-Go gets you to market with
low risk and rapid ROI, while providing functionality such as:
CRM
Raymark's Charisma is a retail-specific CRM solution built on the Microsoft Dynamics platform.
It enables retailers to leverage customer and purchase history information collected through
POS and other channels to execute proven CRM strategies. It provides the power needed to
capture process and analyze critical customer data, allowing retailers to measure their
results against overall corporate objectives. Raymark’s CRM solution is a powerful
CRM Analytics, Personalization Engine and Business Intelligence tool. It enables retailers
to leverage customer profile and interaction information (purchases, activities, etc.) collected
throughout the retail network and execute marketing strategies.
Clienteling
Clarience clienteling software by Retaligent, a Raymark company, is an in-store,
associate-facing relationship selling system for retailers. It is designed to provide
the knowledge of the enterprise across channels to the hands of the associate on store
floor – at the point of decision. It can be used on POS terminals, PCs, tablets, mobile
devices and offers a fully integrated consumer-facing smartphone application.
The solution provides a robust set of tools that guide your retail associates through
proven best practices of effective selling, and provides in-store management the tools
needed to manage the day to day activities and successes of their teams. It delivers a
powerful in-store, one-to-one relationship selling solution to increase sales, enhance
loyalty and improve retention with your most valuable customers.
POS
Raymark’s leading point-of-sale (POS) and store management solution is designed
to streamline the transaction process, improve employee productivity and build customer
loyalty. Its full-featured cashier operations menu and built-in customer relationship
management (CRM) module offer loyalty programs and automated promotions that increase
sales while capturing historical data by customer. Raymark’s POS includes complete
store back office functionality with purchase order creation, receiving, label printing
and real-time reporting capabilities. Moreover, its built-in customer and promotion
modules facilitate the conversion of valuable customer information into loyalty
and promotional initiatives, increasing both the mean basket and associated profit
margins.
Merchandising
Raymark’s Merchandising is a completely integrated, web-enabled retail head office
merchandising system. The application provides retailers with merchandising, distribution
and replenishment functionalities as well as customer-profiling to improve customer
loyalty and employee management along with employee performance. The solution automates
merchandising functions including inventory management, product flow, purchase order
management, vendor and price management, replenishment and allocations. It manages
distribution across the network, handling receiving, pallet management, stock allocations,
bin management, and featuring fully customizable reporting. It facilitates employee
and sales associate management with modules focused on sales management, employee
files, scheduling, productivity, commissions and spiff calculations.
Reporting
Raymark's Reporting is a multi-dimensional application, providing business intelligence
to retailers. The system provides the ability to extract data collected throughout
the organization and transform it into decision making information for all levels
of staff management.
Implementation
With decades of retail experience, the Retail-To-Go implementation team
is focused on fixed price and fixed timeline delivery. Our implementations are designed
to minimize deployment time and maximize knowledge transfer, ensuring seamless integration
into your existing environment. This rapid deployment model is made possible due
to the collective experience of our retail professionals.
- Blueprint
- Configuration
- Finalization
- Stabilization
- Closure – Go Live
Since knowledge transfer is fundamental to Retail-To-Go, Raymark offers the Raymark University with online courses for
your key retail experts to follow. The courses will be available on an ongoing basis, therefore ensuring your retail operations staff is self-sufficient
and successful in adopting the solution.
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> Experienced retail experts
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> Predictable costs
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> Speed to market
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> Rapid ROI
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> Proven repeated methodologies
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> Retail best practices
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> Low risk
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